Restaurant Operations Manager

5 days ago


Newmarket, Ontario, Canada Tim Hortons Full time

We are seeking a highly skilled Restaurant Operations Manager to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our restaurant and ensuring that we deliver exceptional customer service and quality products.

Job Summary

The Restaurant Operations Manager is responsible for managing the overall performance of the restaurant, including supervising staff, controlling inventory, maintaining high standards of cleanliness and safety, and achieving sales targets.

Key Responsibilities

  • Supervise and Coordinate Staff: Lead and manage a team of 5-10 employees, providing guidance, training, and feedback to ensure they have the skills and knowledge needed to excel in their roles.
  • Maintain High Standards: Ensure that all areas of the restaurant meet our high standards of cleanliness, safety, and quality, adhering to our strict health and safety protocols.
  • Control Inventory: Manage inventory levels, ordering supplies, and tracking stock to minimize waste and optimize profits.
  • Achieve Sales Targets: Develop and implement strategies to drive sales growth, increase customer satisfaction, and improve operational efficiency.
  • Manage Budgets: Prepare and manage budgets, forecasts, and financial reports to inform business decisions and drive profitability.
  • Candidate Requirements
    • Experience: 1 year to less than 2 years of experience in a fast-paced food service environment, preferably in a management or leadership role.
    • Education: No degree, certificate, or diploma required, but a strong understanding of business principles and practices is essential.
    • Skills: Excellent communication, interpersonal, and problem-solving skills; ability to work under pressure, maintain accuracy and attention to detail, and prioritize tasks effectively.

About Us

We are Tim Hortons, one of Canada's most beloved brands. Our mission is to make every day more delicious and refreshing for our customers. We're committed to delivering exceptional customer service, quality products, and a welcoming store environment that makes everyone feel at home.

Benefits

  • Competitive Salary: $55,000 - $65,000 per year, depending on experience and qualifications.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision coverage, as well as a generous paid time off policy.
  • Ongoing Training and Development: Access to ongoing training and development opportunities to help you grow and succeed in your role.


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