Restaurant Operations Manager

2 weeks ago


Newmarket, Ontario, Canada Philthy Philly's Cheesesteak & Poutinerie Full time

Restaurant Operations Manager

At Philthy Philly's Cheesesteak & Poutinerie, we are seeking a skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in restaurant management, with experience in implementing operational procedures, managing cash and inventory, and supervising a team of 5-10 people.

Key Responsibilities:

  • Determine the type of services to be offered and implement operational procedures
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Conduct performance reviews and provide feedback to team members
  • Cost products and services, and ensure accurate pricing
  • Organize and maintain inventory, and ensure a fast-paced environment
  • Ensure health and safety regulations are followed, and participate in marketing plans and implementation
  • Address customer complaints or concerns, and provide excellent customer service
  • Plan, organize, direct, control, and evaluate daily operations, and maintain a high level of organization and reliability

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in restaurant management
  • Excellent oral and written communication skills, and the ability to work in a fast-paced environment
  • Flexibility, dependability, and a strong team player mentality


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