Restaurant Operations Manager
2 weeks ago
Restaurant Operations Manager
At Philthy Philly's Cheesesteak & Poutinerie, we are seeking a skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for determining the type of services to be offered and implementing operational procedures to ensure seamless customer experiences.
Key Responsibilities:
- Operational Planning: Determine the type of services to be offered and implement operational procedures to ensure efficient service delivery.
- Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
- Performance Management: Conduct performance reviews to evaluate team members and provide constructive feedback for growth and development.
- Inventory Management: Organize and maintain inventory to ensure optimal stock levels and minimize waste.
- Health and Safety: Ensure health and safety regulations are followed to maintain a safe working environment.
- Marketing: Participate in marketing plans and implementation to promote the restaurant and attract new customers.
- Customer Service: Address customers' complaints or concerns and provide excellent customer service to maintain a positive reputation.
- Team Management: Supervise 5-10 team members and provide guidance and support to ensure successful team performance.
Requirements:
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a similar role.
- Language: English.
- Work Hours: 35 hours per week.
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