Restaurant Operations Manager

2 weeks ago


Newmarket, Ontario, Canada Philthy Philly's Cheesesteak & Poutinerie Full time

Restaurant Operations Manager

At Philthy Philly's Cheesesteak & Poutinerie, we are seeking a skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for determining the type of services to be offered and implementing operational procedures to ensure seamless customer experiences.

Key Responsibilities:

  • Operational Planning: Determine the type of services to be offered and implement operational procedures to ensure efficient service delivery.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Performance Management: Conduct performance reviews to evaluate team members and provide constructive feedback for growth and development.
  • Inventory Management: Organize and maintain inventory to ensure optimal stock levels and minimize waste.
  • Health and Safety: Ensure health and safety regulations are followed to maintain a safe working environment.
  • Marketing: Participate in marketing plans and implementation to promote the restaurant and attract new customers.
  • Customer Service: Address customers' complaints or concerns and provide excellent customer service to maintain a positive reputation.
  • Team Management: Supervise 5-10 team members and provide guidance and support to ensure successful team performance.

Requirements:

  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English.
  • Work Hours: 35 hours per week.


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