Claims Adjuster IV, Casualty
3 weeks ago
AIG is redefining the way we help customers manage risk. As a Casualty Claims Adjuster IV, you will play a pivotal role in this transformation, leveraging your skills and experience to drive growth and excellence within our team.
Key Responsibilities- Review complex commercial auto claims, collaborating with policy wordings to determine coverage and ensure compliance with operational guidelines.
- Prepare and communicate disclaimer and reservation of rights letters to underwriters, brokers, and insureds as necessary.
- Investigate claims, providing direction to adjusters as needed, and instructing legal counsel to achieve optimal claim resolution.
- Ensure adherence to litigation guidelines and participate in mediation/ADR processes to resolve claims efficiently.
- Negotiate settlements directly and issue payments within the designated timeframe.
- Operate within best practices guidelines, including timely reserve review, notes, payment requests, and electronic diary management.
- Inform management of all complaints, large losses, coverage issues, and other critical matters.
- Minimum 7 years of experience handling complex commercial automobile claims, including umbrella and excess.
- College/University or equivalent industry experience.
- Proven ability to manage litigation files, make decisions, and provide direction to counsel and/or adjusters.
- Strong negotiating and written/oral communication skills.
- Excellent organizational and interpersonal skills, with the ability to multitask and work effectively in a fast-paced team environment.
- Ability to manage workload efficiently and prioritize tasks effectively.
- Proficient computer skills to navigate paperless claim file systems.
AIG is committed to creating a culture that respects and celebrates individual talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs).
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
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