Transportation Training and Development Manager
7 days ago
The Transportation Training and Development Manager is responsible for leading, coaching, and mentoring a team of Transportation Training and Development Field Officers. This role acts as a support to the Campus Transportation Training teams, monitoring day-to-day field training delivery and training progress. The incumbent oversees implementation and ongoing compliance training, carries out scheduling, and coordinates classes with local management.
Main Responsibilities- Management of Staff and Incoming Trainees
- Develop schedules and coordinate class dates with Field Operations and Campus teams
- Gather pertinent information from internal and external sources, including provincial regulatory bodies
- Ensure Officers, Transportation Training and Development - Field schedule classes at adequate capacity and are available to support the delivery of all field training programs and initiatives
- Handle all issues that arise during field training
- Oversee the progress of the Officers, Transportation Training and Development - Field in each area, including development of training and personal development plans
- Monitor, evaluate, and document performance to ensure the quality and accuracy of the course
- Provide training support to external customers of CN
- Prepare and present compliance reports and updates to Senior Managers
- Monitor and qualify contract instructors and temporary instructors as required
- Collaborate with the Talent Acquisition on conductor recruitment initiatives
- Maintain Communication with Field Managers
- Assess needs coming from the field operations and field training teams
- Communicate with students regarding any issues and relaying information to Field Operations and Training teams
- Act as the principal liaison between the Campus and Field Operations
- Program and Curriculum Management
- Evaluate Field training programs independently or assign Subject Matter Experts (SMEs) to evaluate the campus programs, as necessary
- Modify programs based on feedback from the Transportation function, as needed
- Validate the delivery of correct materials, including evaluating instructors and communicating with students directly
- Oversee the certification of transportation employees across regions in Canada
- Project Management
- Work with vendors and internal SMEs to develop new curriculum and modify programs, as needed
- Assist vendors, as needed, including providing them the required information in order to produce the desired results
- Produce and present business cases for new programs, upon request
The role has irregular hours, including nights, weekends, and holidays. The incumbent will work in a combination of an office environment and the outdoors in various types of weather and environmental conditions. The role requires travel for company business without advance notice, which may include responding to unexpected emergency or urgent situations. The role requires regular travel (up to 50%) within Canada to deliver trainings.
Experience- Project Management
- Between 1 to 3 years of project management experience
- Experience with behaviour-based safety training
- Experience in people management
- Experience in Operations within CN Transportation department
- High School Diploma or General Educational Development (GED)
- Valid Driver's License
- Conductor Certified
- Locomotive Engineer and/or Remote Control Operator Certified
- Communicates with impact
- Develops self and others
- Provides recognition
- Collaborates with others and shares information
- Demonstrates agility and drives change
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