Training and Development Manager

2 days ago

Toronto, Ontario, Canada Futurpreneur Full time
Company Overview

Futurpreneur Canada is a national non-profit organization that empowers young, diverse entrepreneurs to start, buy, and grow their businesses in Canada.

Salary

The estimated salary for this position is $80,000-$110,000 per year, based on the location and industry standards.

About the JobJob Description

We are seeking a highly motivated Training and Development Manager - Bilingual to join our team. As a key member of our IT department, you will be responsible for designing, developing, and delivering effective bilingual hybrid learning interventions, with a focus on system and software applications.

You will work closely with our IT Manager and other teams to ensure that all existing and newly implemented technical solutions are well understood and properly employed by users.

This is a full-time position located in Toronto or Montreal, with a minimum of two days in the office.

Key Responsibilities:
  • Design, develop, and update comprehensive training programs in English and French tailored to different user levels, from beginners to advanced users.
  • Developing, implementing, and maintaining training and knowledge management strategies.
  • Carry out needs analysis to determine the areas for training and build strategies and solutions accordingly.
  • Help shape a vision for digital learning by introducing and evaluating innovative tools, platforms, and styles, when appropriate.
  • Collaborate with subject matter experts and stakeholders to understand the software's features, functionalities, and intended usage.
  • Create engaging and interactive training materials, including presentations, manuals, videos, and online tutorials.
Requirements:
  • Rélevant experience may include education with a focus in Business, Computer Science, Information systems or related field or equivalent hands-on career experience.
  • Three years or more experience as a software trainer or in a similar training role.
  • Microsoft Certified Trainer certification or equivalent is an asset.
  • Experience in supporting Microsoft 365 suite (Entra ID, Exchange, SharePoint, Teams).
  • Bilingualism in French & English (spoken & written) required as you will be required to work on a daily basis with non-bilingual team members and/or clients across Canada and at Head office in Toronto.
Benefits

We offer an attractive compensation package that encompasses a competitive salary, amazing benefits such as health and dental benefits package plus RRSP contribution matching, health spending account, flex hours and more.

How to Apply

Qualified candidates are invited to submit their resume, cover letter, and salary expectations before the deadline.

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