Senior Logistics Operations Manager

5 days ago


Québec, Quebec, Canada EightSix Network Full time
Job Description

We are seeking an experienced Senior Logistics Operations Manager to join our team at EightSix Network. This role is responsible for managing and developing KPIs that drive service, growth, profitability, and operational process improvements.

The ideal candidate will have a minimum of 4 years' experience in transportation/logistics and 2 years' supervisory experience. They will also possess strong interpersonal skills, including leadership, conflict resolution, and team building abilities.

In this role, you will be responsible for:

  • Developing and managing KPIs that speak to service, missed opportunity, growth, profitability, and operational process improvements.
  • Implementing operational process improvements.
  • Executing and providing updates on key projects and objectives.
  • Serving as the second point of escalation for customers, carriers, and staff.
  • Leading hiring, staff recognition, annual reviews, addressing disciplinary issues up to and including terminations.
  • Organizing and participating in professional development opportunities.

Additionally, you will be responsible for:

  • Buidling carrier base and pipeline in relation to business needs and opportunities.
  • Analyzing carrier needs and developing systems that allow logistic teams to capitalize on such knowledge.
  • Diversifying with other modes.
  • Conducting performance appraisals and reviewing pay adjustments.
  • Providing measurable feedback to assigned personnel and suggesting improvements.

The salary for this position is estimated to be around $90,000-$110,000 per year, depending on experience and qualifications.



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