Claims Inventory Specialist

2 weeks ago


Gatineau, Quebec, Canada Crawford & Company Full time
Job Overview

Crawford & Company is currently seeking a highly skilled and detail-oriented Claims Inventory Specialist to join our team in Ottawa, Ontario. This role plays a critical part in the company's content claims handling operations, ensuring timely and accurate processing of claims.

About the Job

This position requires an individual with strong customer service skills and the ability to work independently in most circumstances, with minimal supervision. The successful candidate will be responsible for conducting onsite visits to meet adjusters/policyholders, inventorying total loss contents, and ensuring consistent and quality turnaround of all claims in accordance with company productivity and performance standards.

Responsibilities
  • Conduct thorough assessments of loss sites to accurately determine the extent of damage and losses incurred.
  • Collaborate with internal teams to organize and direct resources required for completing inventories and LKQ valuations of total loss contents efficiently.
  • Maintain detailed records of all claim-related activities, including time spent on tasks and interactions with policyholders.
  • Ensure adherence to Like, Kind, and Quality (LKQ) standards when pricing items.
  • Promote the company's brand image and reputation through professional conduct and communication.
Requirements
  • A reliable vehicle and valid driver's license for travel to loss sites within the Ottawa territory.
  • Excellent communication and interpersonal skills for interacting with clients and colleagues.
  • Strong organizational and problem-solving abilities to manage multiple tasks and deadlines.
  • Familiarity with MS Office and other relevant software applications.
  • The ability to adapt to new technology and processes.
  • Secondary School diploma or equivalent education.
Compensation and Benefits

We offer a competitive salary range of $55,000 - $70,000 per annum, depending on experience, plus benefits and opportunities for professional growth.



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