Bilingual Content Claims Specialist

21 hours ago

Québec, Quebec, Canada Crawford & Company Full time
Job Summary

We are seeking a highly skilled Bilingual Content Claims Specialist to join our team at Crawford & Company. As a key member of our team, you will be responsible for handling content claims in a timely and accurate manner, ensuring that our clients receive the best possible service.

Key Responsibilities
  • Conduct onsite visits to meet with adjusters, policyholders, and other industry vendors to conduct inventory of total loss contents.
  • Ensure consistent and quality turnaround of all claims in accordance with our productivity and performance standards.
  • Work with other teams to organize and direct resources required for completing inventory and LKQ valuation of total loss contents.
  • Adhere to our commitment to timely and informative updates on the content claims process.
  • Complete and submit detailed work logs daily for all claim tasks completed.
  • Maintain claim-related notes in our platform, exclaim, related to various tasks involved in handling the claim.
  • Ensure timely and accurate completion and pricing of all outstanding items, adhering to Like, Kind, and Quality (LKQ) standards.
  • Consistently promote our brand, image, and reputation in a professional and positive manner.
Requirements
  • Secondary School diploma.
  • Ability to work independently with minimal supervision.
  • Some prior background or experience in the Property claims industry would be considered an asset.
  • Adequate workspace, free of noise.
  • High-speed internet service.
  • Company equipment, including laptop, will be provided.
  • Own vehicle and valid driver's license.
  • Occasional overnight travel may be required.
  • Strong computer skills, including MS Office and Outlook.
  • Strong communication skills.
  • Ability to adapt to change and new technology.
  • Willingness to learn and continuously improve.
Additional Information

Crawford & Company is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups, and others who may contribute to the further diversification of ideas.

We are committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and our own policies.

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