Store Operations Manager

2 months ago


Milton, Ontario, Canada Carlisle Corporation Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our store team and drive business success. As a General Manager, you will be responsible for executing the store plan, achieving established standards, sales, and profits.

Key Responsibilities
  • Staffing and personnel training to maximize customer satisfaction
  • Developing and executing a local store marketing plan to promote Wendy's in the community
  • Maintaining adequate bench strength in the management team and ensuring co-manager has adequate crew depth for each shift
  • Trained store personnel to execute procedures for preparation and serving of quality products
  • Resolving customer complaints within 24 hours of receipt
  • Executing cleaning plan through delegation to the management team
  • Training store personnel in company standards and managing a development plan for each manager
  • Managing production labor control and food cost control using flowcharts and store schedule and positioning system
  • Maintaining safe working conditions in the store and following company policy for cash control and security
  • Managing employee files and time cards strictly in accordance with policies
  • Conducting manager meetings to facilitate communication with management and crew
Requirements

We are looking for a candidate with 1-2 years of management/operations experience in the restaurant industry. The ideal candidate will have a strong track record of driving business success, leading high-performing teams, and delivering exceptional customer experiences.

We are committed to providing our customers with high-quality food and exceptional service. Our goal is to exceed customer expectations and build a loyal customer base.



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