Key Holder

4 weeks ago

Edmonton, Alberta, Canada Estée Lauder Companies Full time
Key Holder - The Estée Lauder Companies Store - 28 Hrs - Edmonton, ABJob Summary

We are seeking a highly motivated and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the Store. As a Key Holder, you will be responsible for leading by example, modeling the behaviors that the sales team needs to demonstrate to provide exceptional customer service and achieve sales targets.

Key Responsibilities:
  • Provide inspirational, authentic, and personalized customer service to achieve sales and customer service targets
  • Use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation
  • Assist with opening and closing the store on a rota basis
  • Support the Store Manager and Assistant Manager in achieving sales and customer service targets
  • Develop and implement strategies to improve sales and customer service performance
  • Collaborate with the sales team to achieve sales and customer service targets
  • Provide coaching and mentoring to the sales team to improve their performance
  • Assist with visual merchandising and store displays
  • Maintain a high level of product knowledge and stay up-to-date with new products and promotions

Requirements

To be successful in this role, you will need:
  • Proven retail experience preferably within cosmetics
  • The ability to provide inspirational, authentic, and personalized customer service
  • Previous retail operations experience including cash reconciliation and opening and closing the store is desirable
  • Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
  • Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

What We Offer

The Estée Lauder Companies offers a competitive remuneration and benefits package, including:
  • Hourly rate: $19.40 to $29.15 (depending on qualifications, skills, experience, and/or budget)
  • Health insurance coverage
  • Wellness and family support programs
  • Life and disability insurance
  • Retirement savings plans
  • Education-related programs
  • Paid holidays and vacation time
  • Incentive compensation programs (role eligibility may vary based on terms of the respective plan(s))

Equal Opportunities Employer

The Estée Lauder Companies is an equal opportunities employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.

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