Ambulatory Surgical Clinic Coordinator

3 weeks ago

Barrie, Ontario, Canada Royal Victoria Regional Health Centre Full time

A valuable member of the ambulatory surgical clinics, this position is responsible for reception, communication, appointment scheduling, chart flow, armbanding, and building of Community Wide Scheduling resource schedules. The successful candidate will work collaboratively with the multidisciplinary team to ensure the clinic needs are met.

Key Responsibilities:

  • Works in accordance with the organizational philosophy, policies, and standards of Royal Victoria Regional Health Centre.
  • Provides exceptional customer service skills, communicates effectively, and interacts with diplomacy toward patients, families, external agencies, and staff.
  • Demonstrates the ability to work independently and collaboratively as part of a professional team.
  • Utilizes telephone etiquette and accurately receives and relays information in a timely manner to the appropriate person or department.
  • Utilizes and shares acquired knowledge and demonstrates the ability to be flexible and adaptable to a changing work environment.
  • Proficient in the completion of tasks associated with daily clinic routine and processes, with the ability to prioritize and function effectively in a fast-paced environment.
  • Demonstrates problem-solving ability, strong organizational skills, and accountability.
  • Commitment to professional growth and development, with a Medical Office Administration certificate or equivalent program required.

Computer Competency:

  • Proficient in working in a computerized environment, with experience in Meditech – ADM, Meditech – Expanse/PCS/Service Portal/Maintenance, Meditech – Community Wide Scheduling, Meditech – EMR, and Microsoft Office.

Other:

  • Maintains departmental statistical data as requested.
  • Orders and maintains departmental supplies, including stationery and charts.
  • Proven workplace excellence through commitment to strong job performance and attendance.
  • Excellent organizational and time management skills, with a strong ability to multitask.
  • Experience improving data quality, sharing processes, and accuracy of information gathered to move forward.
  • Must be available to work at off-site locations when required.

Unless otherwise stated, applicants must have a minimum educational requirement of Grade 12 or equivalent and demonstrate proven workplace excellence through commitment to strong job performance and attendance.

Please be reminded that as a Regional Health Centre, our operations run 24/7. Depending on the program for which you are applying, it may be an expectation that you are available to work weekdays and weekends, as well as all shifts – days, evenings, and nights.

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