Patient Service Representative
4 weeks ago
A key member of the ambulatory surgical clinics team, this role is responsible for providing exceptional patient care and support. The successful candidate will be responsible for reception, communication, appointment scheduling, chart flow, armbanding, and building of Community Wide Scheduling resource schedules.
Key Responsibilities:
- Work collaboratively with the multidisciplinary team to ensure the clinic needs are met.
- Utilize strong customer service skills to communicate effectively with patients, families, external agencies, and staff.
- Accurately receive and relay information in a timely manner to the appropriate person/departments.
- Utilize and share acquired knowledge to improve patient care and clinic operations.
- Demonstrate flexibility and adaptability to a changing work environment.
- Proficiency in the completion of tasks associated with daily clinic routine and processes.
- Strong organizational skills and ability to prioritize tasks effectively.
- Accountable and responsible for maintaining departmental statistical data and ordering/maintaining departmental supplies.
Computer Competency:
- Proficiency in working in a computerized environment.
- Meditech – ADM, Expanse/PCS/Service Portal/Maintenance, Community Wide Scheduling, EMR, and Microsoft Office.
Requirements:
- Medical Office Administration certificate or equivalent program required.
- Commitment to professional growth and development.
- Ability to work at off-site locations when required.
Please note that applicants must have a minimum educational requirement of Grade 12 or equivalent and demonstrate proven workplace excellence through commitment to strong job performance and attendance.
As a Regional Health Centre, our operations run 24/7 to provide necessary patient care. Depending on the program, it may be an expectation that you are available to work weekdays and weekends, as well as all shifts – days, evenings, and nights.
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Patient Service Representative
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Barrie, Ontario, Canada Royal Victoria Regional Health Centre Full timeA key member of the ambulatory surgical clinics team, this role is responsible for providing exceptional patient care and support. The successful candidate will be responsible for reception, communication, appointment scheduling, chart flow, armbanding, and building of Community Wide Scheduling resource schedules.Key Responsibilities:Work collaboratively...
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Patient Service Representative
3 weeks ago
Barrie, Ontario, Canada Royal Victoria Regional Health Centre Full timeA key member of the ambulatory surgical clinics team, this role is responsible for providing exceptional patient care and support. The successful candidate will be responsible for reception, communication, appointment scheduling, chart flow, armbanding, and building of Community Wide Scheduling resource schedules.Key Responsibilities:Work collaboratively...
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Patient Service Representative
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Barrie, Ontario, Canada Royal Victoria Regional Health Centre Full timeA key member of the ambulatory surgical clinics team, this role is responsible for providing exceptional patient care and administrative support. The successful candidate will be responsible for reception, communication, appointment scheduling, chart flow, armbanding, and building of Community Wide Scheduling resource schedules.Key Responsibilities:Work...
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Patient Service Representative
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Barrie, Ontario, Canada Royal Victoria Regional Health Centre Full timeA key member of the ambulatory surgical clinics team, this role is responsible for providing exceptional patient care and administrative support. The successful candidate will be responsible for reception, communication, appointment scheduling, chart flow, armbanding, and building of Community Wide Scheduling resource schedules.Key Responsibilities:Work...
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