Technical Support Specialist

4 weeks ago


Guelph, Ontario, Canada Ontario Inc. Full time
Job Summary

We are seeking a skilled Technical Support Agent to join our team at Ontario Inc. The successful candidate will provide exceptional technical support to our employees, ensuring they have access to the resources they need to succeed.

Key Responsibilities
  • Provide technical assistance to employees via phone, email, or in-person
  • Troubleshoot and resolve technical issues with computer systems, networks, and software
  • Collaborate with internal teams to identify and implement solutions to technical problems
  • Develop and maintain technical documentation and knowledge base
  • Participate in training and professional development to stay up-to-date on the latest technologies
Requirements
  • Post-secondary education in a related field (e.g. computer science, information technology)
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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