Campus Experience Coordinator

3 weeks ago


Vancouver, British Columbia, Canada BrainStation Full time

About the Role

The Campus Coordinator is a dynamic role centered around delivering a five-star customer experience to every person who comes to our campus. This involves creating word of mouth excitement and building brand awareness in the local community. The ideal candidate will engage in sharing everything we offer at our campus, from workshops and events, to courses in data, design, development, marketing, product, and business.

Responsibilities

  • Provide exceptional customer service and front desk support
  • Manage opening and closing duties for the facility
  • Maintain facility cleanliness through regular walkthroughs and reporting
  • Set up and manage audio/visual equipment
  • Execute events, including setup, teardown, catering, and other operational requirements
  • Prepare and package student Welcome Boxes
  • Contribute to maintaining an exceptional student and/or guest experience
  • Perform other duties as required to ensure day-to-day facility efficiency

Requirements

  • A dedication to customer service and excellence
  • Ability to adapt in a fast-paced environment and work independently
  • Strong attention to detail and organizational skills
  • A team player mindset with a 'can-do' attitude and willingness to follow through on tasks
  • A commitment to delivering a 5-star experience at BrainStation
  • Thorough understanding of our product offerings and ability to speak confidently about each
  • A flexible schedule with evening and weekend availability
  • Previous experience in event execution and hospitality an asset

About BrainStation

BrainStation is a global leader in digital skills training and development, offering courses, workshops, events, and corporate training online and in state-of-the-art campuses. Founded in 2012, BrainStation has worked with over 400 instructors from innovative companies, developing cutting-edge digital training for professionals and corporations worldwide.

Bonus:

We are seeking individuals who believe in lifelong learning and have taken part in our programs. If you have experience with BrainStation, please highlight this in your cover letter.

NOTE:

Only applicants under consideration will be contacted. We appreciate your interest and commitment to BrainStation's mission.

BrainStation is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer.



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