Campus Experience Manager

4 weeks ago


Vancouver, British Columbia, Canada BrainStation Full time

About the Role

The Campus Coordinator is a key player in delivering a world-class customer experience to every person who interacts with our campus. This dynamic role involves animating the campus, demonstrating operational excellence, and creating a five-star experience for students, guests, and staff.

Responsibilities

  • Provide exceptional customer service and front desk support
  • Ensure the facility is clean and well-maintained through regular walkthroughs and reporting
  • Set up and manage audio/visual equipment for events and courses
  • Execute events, including setup, teardown, and catering
  • Prepare and package student Welcome Boxes
  • Contribute to maintaining an exceptional student and guest experience
  • Perform other duties as required to ensure day-to-day facility efficiency

Requirements

  • Strong customer service skills and a dedication to excellence
  • Ability to adapt in a fast-paced environment and work independently
  • Attention to detail and organizational skills
  • Team player mindset with a 'can-do' attitude and willingness to follow through on tasks
  • Thorough understanding of BrainStation's product offerings and ability to speak to each confidently
  • Flexible schedule with evening and weekend availability
  • Previous experience in event execution and hospitality an asset

About BrainStation

BrainStation is a global leader in digital skills training and development, offering courses, workshops, events, and corporate training online and in state-of-the-art campuses. Founded in 2012, BrainStation has worked with over 400 instructors from innovative companies, developing cutting-edge training for professionals and corporations worldwide.

Bonus:

We are seeking individuals who believe in lifelong learning and have taken part in our programs. If you have experience with BrainStation, please highlight it in your cover letter.

NOTE:

Only applicants under consideration will be contacted. We appreciate your interest and commitment to diversity and inclusion.



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