Travel Operations Supervisor

3 days ago


Whitehorse, Yukon, Canada Marlin Travel Full time
About Marlin Travel

We are a leading travel agency dedicated to providing exceptional customer experiences. Our team is passionate about delivering personalized service and ensuring that every trip is unforgettable.

As a key member of our operations team, you will play a vital role in shaping the future of our company. Your expertise and leadership skills will help us maintain high standards of quality and service excellence.

Job Summary

We are seeking an experienced Travel Operations Supervisor with a proven track record of success in managing teams and overseeing daily operations. The successful candidate will be responsible for supervising staff, resolving issues, maintaining equipment, and ensuring business continuity.

Responsibilities
  • SUPERVISE STAFF: Lead and manage a small team of 1-2 employees, providing guidance, training, and coaching to ensure they have the necessary skills and knowledge to excel in their roles.
  • RESOLVE ISSUES: Address and resolve work-related problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Maintain EQUIPMENT: Ensure the smooth operation of computer systems, equipment, and machinery, arranging repair work as needed to minimize downtime and maintain business continuity.
Requirements

To be successful in this role, you must have:

  • A minimum of 1 year of experience in a supervisory or leadership position, preferably in the travel industry.
  • Excellent communication, problem-solving, and interpersonal skills.
  • The ability to work independently and make decisions in a fast-paced environment.
  • Knowledge of industry-standard software and systems.
Benefits

As a valued member of our team, you will enjoy:

  • A competitive salary range of $50,000-$70,000 per annum.
  • A comprehensive benefits package, including health, dental, disability, and life insurance.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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