Air North Flight Operations Coordinator
1 week ago
We are seeking a highly skilled and dedicated individual to join our team as a Flight Operations Coordinator in Whitehorse, Yukon.
Job Summary:The successful candidate will be responsible for ensuring the smooth operation of our flights by providing exceptional customer service, handling passenger inquiries, and assisting with check-in and boarding processes.
About the Role:This is an exciting opportunity for someone who is passionate about delivering outstanding customer experiences and has excellent problem-solving skills. As a Flight Operations Coordinator, you will be part of a dynamic team that is dedicated to providing safe and efficient air travel services.
Key Responsibilities:- Provide exceptional customer service to passengers through all stages of arrival, check-in, and boarding processes.
- Handle and resolve customer complaints calmly and professionally, escalating issues when necessary.
- Assist passengers with disabilities and ensure their needs are met.
- Develop an understanding of Air North's procedures and Transport Canada regulations.
- Follow policies and procedures for departing and arriving flights, including public announcements.
- You must be able to obtain a Restricted Area Identification Card (RAIC).
- A strong sense of accountability, honesty, and responsibility is essential.
- You should have enthusiasm for contributing to our unique mission.
- You must be legally entitled to work in Canada.
- Phenomenal local and international flight benefits for you and your family.
- Extra travel benefits such as hotels and cruises.
- Group RRSP investment options.
We offer a competitive salary of $60,000 - $80,000 per year, depending on experience.
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