Insurance Customer Service Specialist
3 days ago
Insurance Account Representative Position Overview:
Are you enthusiastic about delivering exceptional customer service and working with the public? If so, this role may be the perfect fit for you.
Responsibilities:
- Develop leads, schedule appointments, and identify customer needs to market appropriate insurance products and services.
- Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Work with the agent to establish and meet marketing goals.
Requirements:
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) is preferred.
- A successful track record of meeting sales goals/quotas is preferred.
- Excellent interpersonal and communication skills are required.
- Proactive problem-solving and a dedication to customer service are essential.
- Ability to multi-task and make presentations to potential customers is required.
- A Property & Casualty license (preferred/must be able to obtain) is necessary.
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