Administrative Assistant

2 months ago

Kelowna, British Columbia, Canada PHSA Full time

Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at PHSA. As a key member of our healthcare team, you will provide administrative support to our clinical staff, ensuring the smooth operation of our department.

Key Responsibilities

  • Provide exceptional customer service to patients, families, and staff, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage and maintain accurate and up-to-date records, reports, and databases, ensuring confidentiality and security of sensitive information.
  • Coordinate appointments, tests, and procedures, communicating effectively with patients, families, and healthcare providers.
  • Prepare and edit documents, reports, and presentations, ensuring accuracy and attention to detail.
  • Assist with research projects, data collection, and analysis, providing support to clinicians and researchers.
  • Develop and maintain relationships with internal and external stakeholders, including healthcare providers, patients, and families.
  • Participate in quality improvement initiatives, identifying areas for improvement and implementing changes to enhance patient care and services.

Requirements

  • Grade 12 graduation from a recognized secretarial program, including a recognized course in medical transcription and three years' recent related experience or an equivalent combination of education, training, and experience.
  • Ability to keyboard at 50 wpm.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively, demonstrating empathy and understanding in a fast-paced healthcare environment.
  • Ability to organize work, prioritize tasks, and manage multiple projects simultaneously.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada, as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act.

What We Offer

  • A comprehensive benefits package, including municipal pension plan and psychological health and safety programs.
  • Access to professional development opportunities, including in-house training programs and courses.
  • A supportive and inclusive work environment, committed to diversity, equity, and inclusion.
  • A competitive salary and benefits package, reflecting our commitment to attracting and retaining top talent.

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