Trailers Rental Operations Manager
3 weeks ago
Factory Outlet Trailers is seeking a detail-oriented and proactive Rental Coordinator to join our team at our Head Quarters in High River, AB. As a key member of our team, you will be responsible for coordinating various tasks related to trailer rentals, ensuring seamless customer experiences, and providing top-notch service.
About the Role:
Reporting to the Rental Supervisor, you will work closely with our team to:
• Respond promptly to rental inquiries, schedule trailer rentals, and follow up with interested renters to book rentals
• Collaborate with the Service Department to ensure trailers are well-maintained, clean, and serviceable for rental clients
• Assist customers with trailer hook-ups, perform circle checks, and provide exceptional service
• Serve on-call for emergency break-downs and respond to customer inquiries regarding equipment
• Coordinate with shop staff on repair status and availability of equipment
• Work with sales staff to generate leads and track progress by representative
• Answer phones, understand client needs, and close opportunities
Ideal Candidate:
The ideal candidate will possess excellent communication and customer service skills, experience operating and troubleshooting basic trailer equipment, and the ability to multitask under pressure while maintaining attention to detail. You should also have flexibility, problem-solving skills, and knowledge of trailer towing, loading, and connecting. Bonus points if you have experience in the rental business and can maintain adequate product knowledge of trailers, towing, and load requirements.
What We Offer:
In addition to a competitive salary, we offer a range of benefits, including casual dress, company events, dental care, extended health care, on-site parking, and store discounts. This is a full-time, permanent position with a day shift schedule (Monday to Friday) and occasional weekend shifts as needed. The estimated annual salary for this role is $45,000-$65,000 based on location and experience.
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High River, Canada Factory Outlet Trailers Full timeFactory Outlet Trailers">We are looking for a detail-oriented and proactive Rental Coordinator to join our team in High River, AB.About the Role:">This is a full-time position responsible for coordinating trailer rentals at our FOT High River location. The ideal candidate will have excellent communication and customer service skills, experience operating and...
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