Rental Coordinator
2 days ago
Factory Outlet Trailers, Western Canadas Largest Trailer Dealer, is looking to add a Rental Coordinator to join our team, based out of our Head Quarters in High River AB.
**Responsibilities**:
Reporting to the Rental Supervisor, this position will coordinate a variety of tasks relating to trailer rentals that include:
- Responding to rental inquiries in a timely, effective and proactive manner.
- Scheduling and providing trailer rentals at the FOT High River location.
- Following up with interested renters to book rentals
- Working with the Service Dept. to ensure all rentals are maintained, clean and serviceable for the rental clients.
- Assisting rental clients in hooking up the trailer, performing the circle check list and ensuring the client experience is first rate.
- Serving on‐call for rental clients enquires as needed and providing support for emergency break-downs.
- Working with rental clients to ensure all contractual agreements are met by both parties and procedures are followed
- Respond to customer inquiries regarding equipment
- Coordinate with shop staff regarding repair status and availability of equipment
- Work with sales staff in lead generation and track leads by rep.
- Answer telephone and understand clients needs and close opportunities
- Excellent communication and customer service skills
- Experience operating and troubleshooting basic trailer equipment
- Ability to accurately multitask under pressure with attention to detail
- Flexibility, the ability to problem solve, and understand trailer towing, loading and connecting a trailer to a tow vehicle.
- Ability to lift 50 lbs.
- Assist with customers when necessary
- Experience and Several Years Knowledge in the Rental Business
- Maintain adequate product knowledge of trailers, towing and load requirements
- Computer Experience
**Job Types**: Full-time, Permanent
Pay: $40,000.00-$60,000.00 per year
Additional pay:
- Bonus pay
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Store discount
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
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