Compliance Process Analyst
4 weeks ago
Our Commitment to Students
At Canadian Tire, we foster a collaborative environment that supports students in developing their capabilities through projects and objectives. We set specific and measurable goals that align with our business objectives to support learning and help students achieve their full potential. Our culture emphasizes learning from others, continuous improvement, agility, growth, and innovation, and we are invested in building a talented, diverse workforce for the future of Canada and Canadian Tire.
Key Responsibilities
- Facilitate the Product Incident Management process to ensure timely and effective investigation of customer reported incidents.
- Manage compliance to the PIM process and escalate as necessary.
- Coordinate activities of stakeholders, including Risk Management, Legislative Compliance, Dealer Communication, Corporate Communication, Call Centre, and Product Quality Assurance.
- Provide direction to stakeholders to assist in PIM process execution.
- Produce ad hoc and regular reporting on the PIM process.
- Maintain process documentation.
Requirements
- Currently enrolled in a post-secondary program in Business, Science, Engineering, or a related discipline.
- Previous experience in retail operations is an asset.
- Exceptional communication skills with the confidence and passion to share knowledge.
- The ability to take a collaborative approach to build strong relationships and have positive team experiences.
- Flexible and dynamic individual who is able to adjust and prioritize accordingly to adapt to business demands and requirements.
- Proficient with MS Office 365 (Excel, SharePoint).
Work Arrangement
We value flexibility and have adopted a hybrid work model. Employees use a combination of working in office and virtually in service of outcomes. This role is based out of our Yonge/Eglinton Campus and the candidate can expect to work onsite a minimum two days per week.
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