Volunteer Services Manager

1 month ago

Moncton, New Brunswick, Canada Shelter Movers Full time
About Shelter Movers

Shelter Movers is a national, volunteer-powered charitable organization providing moving and storage services at no cost to individuals and families fleeing abuse. We collaborate with local businesses and community agencies to support people, primarily women and children, as they transition to a life free of violence.

About this Role

Shelter Movers is seeking a Volunteer Services Manager to lead a team of volunteers to develop and execute the Volunteer Services Strategy. Reporting directly to the local Chapter Director, this pivotal role involves supporting the execution of the strategic plan among volunteer functions, refining policies and procedures, and overseeing project management initiatives.

Key Responsibilities
  • Support the Chapter Director and National Volunteer Services Director in executing Shelter Movers' strategic plan, as it relates to Volunteer Services across Greater Moncton and New Brunswick
  • Select, train and manage a large team of volunteers
  • Ground recommendations and decisions in evidence, using key performance indicators to understand volunteer behavior
  • Attend recruitment and engagement events in person
  • Provide reports and analysis where necessary to demonstrate the effectiveness of current policies and procedures
  • Actively contribute to national Volunteer Services team meetings and with ideas and feedback on national initiatives and procedural changes
  • Manage ongoing and temporary projects (e.g., student placement programs) as needed
  • Facilitate volunteer on-boarding process and orientations as needed
  • Assist other chapter-level functions when necessary, including attending moves
Requirements
  • Champion effective leadership, guiding and unifying teams towards shared objectives
  • Mastery of multitasking, efficiently juggling multiple responsibilities
  • Command attention with powerful public speaking skills, captivating diverse audiences
  • Pioneer innovative thinking, anticipating and addressing future challenges with foresight
  • Exemplify empathy in all interactions, fostering profound understanding and unwavering support
  • Maintain a supportive, approachable, trauma-informed, anti-racist, anti-oppressive, client-centered, and inclusive communication style
  • Make decisions using astute judgment
  • Actively engage with the community, demonstrating a community-minded approach
  • Exhibit strong emotional intelligence, navigating interpersonal dynamics with sensitivity
  • Communicate with precision and influence, articulating ideas with compelling clarity
  • Collaborate seamlessly within teams, fostering synergy and collective achievement
  • Adapt swiftly to changing landscapes, pivoting priorities with agility and resolve
  • Embody unwavering reliability and integrity, consistently exceeding expectations
  • Possess knowledge of the Violence Against Women and Gender-Based Violence sectors, with specific familiarity with women's shelters as a strong asset

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