Donor Services Representative

2 weeks ago

Moncton, New Brunswick, Canada Canadian Blood Services Full time

About the Role

Canadian Blood Services is seeking a Donor Services Representative to join our dynamic Donor Centre team in Moncton, New Brunswick.

The Donor Centre team is responsible for supporting Canadian Blood Services by collecting donor blood in a safe manner to enable safe products which save lives every day.

In this role, you will be providing excellent customer service by greeting donors, confirming appointments, rebooking donors at events, and serving potential donors.

Key Responsibilities

  • Provide superb communication and people skills to build and promote a positive donor experience and encourage donations.
  • Work in a diverse team environment to ensure a successful donor centre event.
  • Ensure the workstation is ready and working properly to support the donor centre, including getting the computer and printer ready, ensuring the appointment schedule is printed, and updating the booking system online.
  • Assist in setting up booths, tables, and other equipment to ensure donor clinics are properly set up for use at mobile events within our communities.

Requirements

  • Completion of high school.
  • One year of experience in a hospitality or customer service-oriented environment or previous experience working with volunteers would be considered an asset.
  • Technical skills including Microsoft Word and Outlook, and the ability to learn new systems and programs.
  • A second language would be considered an asset to support a positive donor experience.
  • Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.).

What We Offer

  • Payment in lieu of vacation.
  • Payment in lieu of holidays.
  • Premiums paid according to the collective agreement.
  • Defined benefit pension plan.
  • Employee discounts, wellness program, professional resources.

What You Can Expect

  • Shifts/hours will vary. You must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed and mobile donor centres. Shifts include days, evenings, weekends, and statutory holidays.
  • This role primarily serves our Moncton permanent donor centre on a 5 day a week basis. There may be occasional need to travel to mobile donor events with varying shifts, however, the role is primarily a set schedule of shifts 5 days a week.

Diversity and Inclusion

We are committed to reflecting Canada's population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

Apply Today

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Applicants who require accommodation should discuss their needs with us.

  • Donor Services Representative

    2 weeks ago

    Moncton, New Brunswick, Canada Canadian Blood Services Full time

    About the RoleCanadian Blood Services is seeking a highly skilled Donor Services Representative to join our dynamic Donor Centre team in Moncton, New Brunswick.The Donor Centre team is responsible for supporting Canadian Blood Services by collecting donor blood in a safe manner to enable safe products which save lives every day.In this role, you will be...

  • Donor Services Representative

    2 weeks ago

    Moncton, New Brunswick, Canada Canadian Blood Services Full time

    About the RoleCanadian Blood Services is seeking a Donor Services Representative to join our dynamic Donor Centre team in Moncton, New Brunswick.This role is responsible for supporting Canadian Blood Services by collecting donor blood in a safe manner to enable safe products which save lives every day.Key ResponsibilitiesProvide excellent customer service by...

  • Donor Services Representative

    2 weeks ago

    Moncton, New Brunswick, Canada Canadian Blood Services Full time

    About the RoleCanadian Blood Services is seeking a Donor Services Representative to join our dynamic team in Moncton, New Brunswick.This role is responsible for supporting Canadian Blood Services by collecting donor blood in a safe manner to enable safe products that save lives every day.Key ResponsibilitiesProvide excellent customer service by greeting...

  • Donor Services Coordinator

    1 week ago

    Moncton, New Brunswick, Canada Canadian Blood Services Full time

    About the RoleCanadian Blood Services is seeking a highly skilled Donor Services Representative to join our dynamic Donor Centre team in Moncton, New Brunswick.The Donor Centre team plays a vital role in supporting Canadian Blood Services by collecting donor blood in a safe manner to enable safe products that save lives every day.In this role, you will...

  • Registered Nurse

    3 weeks ago

    Moncton, New Brunswick, Canada Canadian Blood Services Full time

    About the RoleCanadian Blood Services is seeking a skilled Registered Nurse to join our dynamic Donor Centre team in Moncton, New Brunswick.Key ResponsibilitiesConduct registration and confidential screening to determine donor eligibility.Provide donors with information, instruction, and advice on blood donation.Assist in the collection of whole blood and/or...

  • Registered Nurse

    2 weeks ago

    Moncton, New Brunswick, Canada Canadian Blood Services Full time

    About the RoleCanadian Blood Services is seeking a skilled Registered Nurse to join our dynamic Donor Centre team in Moncton, New Brunswick.The Donor Centre team is responsible for supporting the collection of donor blood in a safe and efficient manner, ensuring the delivery of safe products that save lives every day.In this role, you will assist in the...

  • Customer Service Representative

    5 days ago

    Moncton, New Brunswick, Canada Savers Value Village Full time

    About UsAt Savers / Value Village, we champion reuse and inspire a future where secondhand is second nature. Our mission is to make a positive impact on the environment and local communities by providing a platform for gently-used items to be reused.Job SummaryWe are seeking a Customer Service Associate to create an awesome experience for our Customers,...

  • Customer Service Representative

    1 month ago

    Moncton, New Brunswick, Canada Savers Value Village Full time

    About UsSavers / Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.Our MissionWe redirect billions of pounds of used items away from landfills and onto our...

  • Customer Service Representative

    1 month ago

    Moncton, New Brunswick, Canada Savers Value Village Full time

    About UsSavers / Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.Our MissionWe redirect billions of pounds of used items away from landfills and onto our...

  • Customer Service Representative

    3 weeks ago

    Moncton, New Brunswick, Canada Savers Full time

    About the Role:We are seeking a Customer Service Associate to join our team at Savers. As a Customer Service Associate, you will be responsible for creating an exceptional experience for our customers, donors, and team members.Key Responsibilities:Provide excellent customer service and support to customers and donorsProcess customer transactions and handle...

  • Customer Service Representative

    2 weeks ago

    Moncton, New Brunswick, Canada AM PM CLEANING SERVICES INC. Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at AM PM CLEANING SERVICES INC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in...

  • Customer Service Representative

    2 weeks ago

    Moncton, New Brunswick, Canada AM PM CLEANING SERVICES INC. Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at AM PM CLEANING SERVICES INC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries and concerns, and...

  • Customer Service Representative

    3 weeks ago

    Moncton, New Brunswick, Canada ACES(ATLANTIC CANADA) EDUCATION SERVICES CORPORATION Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at ACES (Atlantic Canada) Education Services Corporation. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries and concerns,...

  • Customer Service Representative

    3 weeks ago

    Moncton, New Brunswick, Canada ACES(ATLANTIC CANADA) EDUCATION SERVICES CORPORATION Full time

    Job Title: Customer Satisfaction RepresentativeWe are seeking a highly motivated and detail-oriented Customer Satisfaction Representative to join our team at ACES (Atlantic Canada) Education Services Corporation.Job Summary:The Customer Satisfaction Representative will be responsible for providing exceptional customer service to our clients, addressing their...

  • Registered Nurse

    1 month ago

    Moncton, New Brunswick, Canada Canadian Blood Services Full time

    About the RoleCanadian Blood Services is seeking a Registered Nurse to join our dynamic Donor Centre team in Moncton, New Brunswick.The Donor Centre team is responsible for supporting Canadian Blood Services in collecting donor blood in a safe manner to enable safe products which save lives every day.In this role, you will assist in the collection of blood...

  • Registered Nurse

    1 month ago

    Moncton, New Brunswick, Canada Canadian Blood Services Full time

    About the RoleCanadian Blood Services is seeking a Registered Nurse to join our dynamic Donor Centre team in Moncton, New Brunswick.The Donor Centre team is responsible for supporting Canadian Blood Services in collecting donor blood in a safe manner to enable safe products which save lives every day.In this role, you will assist in the collection of blood...

  • Customer Service Representative

    3 weeks ago

    Moncton, New Brunswick, Canada ACES(ATLANTIC CANADA) EDUCATION SERVICES CORPORATION Full time

    We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at ACES (Atlantic Canada) Education Services Corporation. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, addressing their concerns, and resolving issues in a timely and professional...

  • Customer Service Representative

    1 month ago

    Moncton, New Brunswick, Canada ACES(ATLANTIC CANADA) EDUCATION SERVICES CORPORATION Full time

    Job Title: Customer Satisfaction RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Satisfaction Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Assist in the preparation of marketing materials and...

  • Customer Service Representative

    1 month ago

    Moncton, New Brunswick, Canada ACES(ATLANTIC CANADA) EDUCATION SERVICES CORPORATION Full time

    Job Title: Customer Satisfaction RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Satisfaction Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Assist in the preparation of marketing materials and...

  • Customer Service Representative

    4 weeks ago

    Moncton, New Brunswick, Canada ACES(ATLANTIC CANADA) EDUCATION SERVICES CORPORATION Full time

    Job Title: Customer Satisfaction RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Satisfaction Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, addressing their concerns, and ensuring their satisfaction with our...