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Accident Benefits Claims Specialist

1 month ago

Edmonton, Alberta, Canada Co-operators Full time
Job Title: Accident Benefits Claims Representative II

At Co-operators, we're committed to creating peace of mind for our clients and communities. As an Accident Benefits Claims Representative II, you'll play a critical role in delivering exceptional client service and resolving complex claims.

Key Responsibilities:
  • Investigate, interpret coverage, negotiate, and make decisions autonomously to resolve complex automobile Accident Benefit claims.
  • Collaborate with clients, physicians, treatment providers, employers, and rehabilitation workers to develop, approve, implement, and monitor case management plans.
  • Manage complex files in defense litigation and Alternative Dispute Resolution (ADR).
  • Coach, train, and provide technical support to the claims team.
  • Provide exceptional client service in accordance with our claims service and quality standards.
Requirements:
  • Three years of claims or related business experience.
  • Post-secondary degree or diploma.
  • Chartered Insurance Professional (CIP) designation or Rehab designation.
  • Provincial adjuster license(s) depending on the province of work.
What We Offer:
  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • A comprehensive total rewards package, including group retirement savings plans, pension, and benefits.