Senior Director, Global Digital Underwriting Strategist

2 months ago

Toronto, Ontario, Canada Reinsurance Group of America Full time
Job Summary

We are seeking a highly experienced and skilled Senior Director to lead our Global Digital Underwriting team. As a key member of our organization, you will be responsible for managing a team of digital underwriters and maintaining and enhancing RGA's Global Underwriting Master Aura rulesets.

Key Responsibilities
  • Lead digital underwriting resources in building AURA rules that reflect RGA's underwriting philosophy and ensure these rules adhere to RGA's Underwriting philosophy and generate decisions reflective of this philosophy.
  • Develop and continually update and refine RGA's Global Master rule sets, ensuring they are aligned with industry best practices and regulatory requirements.
  • Provide input into the digital underwriting strategy and roadmap, making recommendations to the Lead of Americas Delivery and collaborating with cross-functional teams to drive business growth.
  • Perform supervisory duties, including training, evaluating, coaching, and developing direct reports to ensure they have the necessary skills and knowledge to excel in their roles.
  • Cultivate good working relationships with the Chief Underwriters, product, and technology teams across RGA, fostering a collaborative environment that drives innovation and excellence.
  • Manage projects and ensure assigned tasks and timelines are met, utilizing your strong technical risk assessment skills and experience in underwriting Life, Critical Illness, Income Protection, and Total Permanent Disability products.
  • Coach, develop, and mentor RGA's underwriting clients and colleagues in the rules development process, providing guidance and support to ensure they have the necessary skills and knowledge to succeed.
  • Identify and escalate decisions and unresolved issues to the Lead of Americas Delivery, ensuring that all stakeholders are informed and aligned.
  • Demonstrate effective time management, conflict resolution, and presentation skills, communicating complex information in a clear and concise manner to both technical and non-technical audiences.
  • Participate in e-Underwriting rules reviews to ensure adherence to the appropriate underwriting guidelines, analyze and make recommendations to increase straight-through processing rates, and provide best practice recommendations in rules construction.
  • Provide feedback to the GUM team on all GUM manual-related issues identified during the rules development process, ensuring that all stakeholders are informed and aligned.
  • Participate in special projects, committees, meetings, and client presentations as required, leveraging your expertise and experience to drive business growth and excellence.
Requirements
  • Minimum 7+ years of experience in the insurance/reinsurance market, with a strong foundation and understanding of RGA's underwriting philosophy.
  • Bachelor's Degree or equivalent experience, with a focus on business, science, or a related field.
  • FALU/DLDU or other industry qualification an asset, with previous experience in writing automated underwriting rules for traditional and simplified issue business preferred.
  • Previous underwriting experience, with a strong understanding of mortality and morbidity products.
Preferred Qualifications
  • 10+ years of underwriting experience with mortality and morbidity products, with a strong track record of developing and implementing underwriting rules.
  • BS/BA Science, Business, FALU, or DLDU, with a focus on business, science, or a related field.
Skills and Abilities
  • Advanced analytical and problem-solving skills, utilizing experience, research guidelines, and internal resources to drive business growth and excellence.
  • Highly advanced oral and written communication skills, including presentation skills, demonstrating the ability to convey information in a meaningful and well-received manner by stakeholders and team members.
  • Highly advanced ability to adapt new methods, work under tight deadlines, and stressful conditions, with a focus on delivering high-quality results.
  • Expert skills in managing multiple projects simultaneously, with a strong ability to prioritize tasks and meet deadlines.
  • Creative, flexible, self-motivated, and responsive, with a strong ability to work effectively in a team setting.
  • Highly adaptable to a rapidly changing environment, with a strong ability to communicate complex information in a clear and concise manner.
  • Client-focused (both external and internal), with a strong ability to build and maintain relationships with stakeholders and team members.
  • Ability to travel, with a strong ability to work effectively in a remote environment.

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