Customer Service Representative
1 week ago
Job Title: Customer Service Representative
Job Summary: We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at AM PM CLEANING SERVICES INC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries and concerns, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Provide excellent customer service to clients via phone, email, and in-person
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Assist with the preparation of marketing materials and promotional events
- Perform general administrative tasks, such as data entry and filing
- Work collaboratively with the team to achieve sales and customer satisfaction goals
Requirements:
- High school diploma or equivalent required; post-secondary education an asset
- 1-2 years of customer service experience required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Proficiency in MS Office and other software applications
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
How to Apply: If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your resume and cover letter to [insert contact information].
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