Donor Services Coordinator

4 weeks ago


Moncton, New Brunswick, Canada Canadian Blood Services Full time
About the Role

Canadian Blood Services is seeking a highly skilled Donor Services Representative to join our dynamic Donor Centre team in Moncton, New Brunswick.

The Donor Centre team plays a vital role in supporting Canadian Blood Services by collecting donor blood in a safe manner to enable safe products that save lives every day.

In this role, you will provide exceptional customer service by greeting donors, confirming appointments, and serving potential donors.

  • You will build and promote a positive donor experience, encouraging donations through your superb communication and people skills.
  • You will work in a diverse team environment, collaborating to ensure a successful donor centre event.
  • You will ensure the workstation is ready and working properly, including getting the computer and printer ready, and updating the booking system online.
  • You will assist in setting up booths, tables, and other equipment for mobile events within our communities.
Formula for Success

To excel in this role, you will require:

  • Excellent communication and interpersonal skills to build a positive donor experience.
  • Organizational skills to ensure the workstation is ready and working properly.
  • The ability to work in a diverse team environment, collaborating to achieve successful donor centre events.
  • Technical skills, including Microsoft Word and Outlook, with the ability to learn new systems and programs.
What We Offer
  • Payment in lieu of vacation.
  • Payment in lieu of holidays.
  • Premiums paid according to the collective agreement.
  • Defined benefit pension plan.
  • Employee discounts, wellness program, and professional resources.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada's population in our organization and fostering an environment where all employees can be their authentic selves.



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