Customer Experience Representative

4 weeks ago


Brossard, Quebec, Canada Rogers Communications Full time

At Rogers Communications, we're seeking a talented Customer Experience Representative to join our retail team. As a Sales Associate, you'll play a key role in delivering exceptional customer experiences and promoting our brands.

Key Responsibilities:

  • Enhance the retail experience by providing best-in-class service and value-added solutions to customers
  • Promote Rogers & Fido brands, including Rogers Mastercard
  • Engage and grow your customer base through personalized communication and outreach
  • Participate in community events and outreach efforts to support local small businesses

What We Offer:

  • Competitive compensation plus commissions
  • Comprehensive benefits package, including health, RRSP, and pension plans
  • Mental health and support benefits
  • Employee and family assistance program
  • Employee discounts on Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace
  • A flexible schedule, including evenings and weekends
  • Career growth and development opportunities

Requirements:

  • Excellent communication and interpersonal skills
  • Passion for delivering exceptional customer experiences
  • Ability to work collaboratively as part of a team
  • Excitement and inspiration from technology
  • Meet the minimum age of majority in your province

Next Steps:

Candidates will be required to complete an online assessment as a next step. If selected to move forward, our recruitment team will contact you to discuss the position further.



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