Customer Experience Representative
4 weeks ago
At Rogers Communications, we're seeking a talented Customer Experience Representative to join our retail team. As a Sales Associate, you'll play a key role in delivering exceptional customer experiences and promoting our brands.
Key Responsibilities:
- Enhance the retail experience by providing best-in-class service and value-added solutions to customers
- Promote Rogers & Fido brands, including Rogers Mastercard
- Engage and grow your customer base through personalized communication and outreach
- Participate in community events and outreach efforts to support local small businesses
What We Offer:
- Competitive compensation plus commissions
- Comprehensive benefits package, including health, RRSP, and pension plans
- Mental health and support benefits
- Employee and family assistance program
- Employee discounts on Rogers & Fido products and services
- A commitment to fostering an inclusive and diverse workplace
- A flexible schedule, including evenings and weekends
- Career growth and development opportunities
Requirements:
- Excellent communication and interpersonal skills
- Passion for delivering exceptional customer experiences
- Ability to work collaboratively as part of a team
- Excitement and inspiration from technology
- Meet the minimum age of majority in your province
Next Steps:
Candidates will be required to complete an online assessment as a next step. If selected to move forward, our recruitment team will contact you to discuss the position further.
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