Customer Experience Ambassador

2 days ago


Brossard, Quebec, Canada McDonald's Full time
About Us
McDonald's Canada has a rich history dating back to 1954 when an enterprising salesman named Ray Kroc discovered a small burger restaurant in California. In 1967, the first McDonald's Canada opened in Richmond, B.C., and we've been growing with our communities ever since.

We are more than just a local restaurant chain - we're a collection of hardworking small-business owners dedicated to serving quality food at great value. Our restaurants have proudly helped thousands of families through Ronald McDonald House Charities.

We offer a total rewards package that includes discounts, incentives, and recognition perks. Our flexible schedule allows you to earn and learn while working in a safe and inclusive work environment.

Your Job
You will be responsible for showcasing your passion for people by anticipating guest needs and providing a bit of surprise and delight. You will inspire, support, and guide your team to deliver exceptional guest experiences. You will connect with guests, answer their questions about our food and brand, and make them feel valued at all touchpoints. As a model of calm and fairness, you will handle various situations with composure and positivity.

Requirements
While previous experience in food service or retail is helpful, it's not necessary. What matters most is who you are - trustworthy, detail-oriented, and passionate about delivering excellent customer service. You believe good quality is what keeps guests coming back, and you understand that service is about making connections. A smile, an extra hand, or an empathetic nod can make all the difference in someone's day.

Benefits
We offer a competitive salary of approximately $15.75 per hour. You will also enjoy access to education and skills development opportunities, flexible scheduling, and a safe, respectful, and inclusive workplace. We welcome people of every age, background, and culture to join our team.

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