Housekeeping Room Attendant

3 weeks ago

Burlington, Ontario, Canada Hilton Garden Inn Burlington Full time
Job Summary

We are seeking a detail-oriented and organized Housekeeping Room Attendant to join our team at Hilton Garden Inn Burlington. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and comfort of our guest rooms and public areas.

Responsibilities
  • Sweep, mop, wash and polish floors to maintain a clean and hygienic environment
  • Dust furniture and fixtures to ensure a dust-free environment
  • Vacuum carpeting, area rugs, draperies and upholstered furniture to maintain a clean and tidy appearance
  • Make beds and change sheets to ensure a clean and comfortable sleeping environment
  • Distribute clean towels and toiletries to guests
  • Stock linen closet to ensure a sufficient supply of linens
  • Clean, disinfect and polish kitchen and bathroom fixtures and appliances to maintain a clean and hygienic environment
  • Handle and report lost and found items to ensure a smooth guest experience
  • Attend to guests' requests for extra supplies or other items to provide exceptional customer service
  • Provide basic information on facilities to guests
  • Pick up debris and empty trash containers to maintain a clean and tidy environment
  • Perform light housekeeping and cleaning duties to maintain a clean and comfortable environment
  • Wash windows, walls and ceilings to maintain a clean and hygienic environment
  • Address customers' complaints or concerns to provide exceptional customer service
Work Conditions and Physical Capabilities
  • Ability to work independently in a fast-paced environment
  • Ability to work under pressure and meet tight deadlines
  • Ability to handle heavy loads and physically demanding tasks
  • Ability to bend, crouch, kneel and stand for extended periods
  • Ability to sit and walk for extended periods
Weight Handling
  • Ability to lift up to 13.5 kg (30 lbs)
Personal Suitability
  • Punctuality and reliability
  • Client focus and excellent oral communication skills
  • Dependability and efficient interpersonal skills
  • Flexibility and initiative
  • Judgement and organized
  • Reliability and team player
  • Values and ethics
  • Patience and honesty
Health Benefits
  • Dental plan
  • Disability benefits
  • Health care plan
Other Benefits
  • Permanent work term
  • Work language: English
  • Hours: 30 to 40 hours per week

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