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Food Service Team Lead

2 months ago

Carman, Canada Tim Hortons Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Leadership: Supervise and coordinate the activities of food service staff, including training and development.
  • Quality Control: Ensure that food and service meet quality control standards, including maintaining accurate records of stock, repairs, sales, and wastage.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner.
  • Operations: Establish methods to meet work schedules, prepare and submit reports, and maintain a clean and safe work environment.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Language: English.
  • Work Hours: 32 to 40 hours per week.
Work Environment:

Fast-paced environment with a focus on customer satisfaction and quality control.