Food Service Team Lead

4 weeks ago


Carman, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that high-quality food and exceptional customer service are delivered to our guests.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including training and development.
    • Establish methods to meet work schedules and ensure efficient use of resources.
  • Quality Control
    • Ensure that food and service meet quality control standards.
    • Maintain records of stock, repairs, sales, and wastage.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
  • Reporting and Administration
    • Prepare and submit reports as required.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and under pressure.
Work Environment

This is a permanent, full-time position working 32 to 40 hours per week. The work environment is fast-paced and requires the ability to work under pressure. The language of work is English.


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