Food Service Team Lead
2 weeks ago
Job Summary: We are seeking a skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our high standards of quality and customer service are met.
Key Responsibilities:
- Establish and implement efficient work schedules to meet customer demand
- Supervise and coordinate the activities of food service staff, providing guidance and support as needed
- Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment
- Monitor and maintain quality control standards for food and service
- Address customer complaints and concerns in a professional and courteous manner
- Manage inventory, maintain records of stock, repairs, sales, and wastage
- Prepare and submit reports to management
Requirements:
- Secondary (high) school graduation certificate
- 1 year to less than 2 years of experience in a food service environment
- Ability to work in a fast-paced environment and under pressure
- Excellent communication and leadership skills
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