Assistant Store Manager

6 days ago


Kelowna, British Columbia, Canada Winners Full time

Job Summary:

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Winners. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of retail professionals.

Key Responsibilities:

  • Store Operations: Oversee the day-to-day operations of the store, including merchandising, inventory management, and visual presentation.
  • Customer Service: Ensure that customers receive exceptional service, responding to their needs and resolving any issues in a timely and professional manner.
  • Team Leadership: Lead, develop, and motivate a team of retail professionals, providing coaching, feedback, and guidance to ensure they have the skills and knowledge needed to succeed.
  • Business Analysis: Conduct market research and analyze sales data to identify trends and opportunities for growth, making recommendations to senior management.
  • Strategic Planning: Collaborate with senior management to develop and implement strategic plans to drive sales growth, improve customer satisfaction, and increase profitability.

Requirements:

  • Minimum 2 to 3 years of supervisory experience in retail, including operations, customer service, merchandising, people management, health and safety, and loss prevention.
  • Proven track record of driving sales growth, improving customer satisfaction, and leading high-performing teams.
  • Strong communication and interpersonal skills, including interviewing, negotiating, listening, conflict management, information gathering, and coaching.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.


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