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Retail Store Manager

2 months ago

Kelowna, British Columbia, Canada The Pit Stop C-Store & Gas Bar Ltd. Full time
About The Pit Stop C-Store & Gas Bar Ltd.

We are a dynamic retail organization seeking a highly skilled and experienced Retail Store Manager to join our team. As a Retail Store Manager, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store is always well-stocked and visually appealing.

Key Responsibilities:
  • Assign Sales Team Members to Duties: Effectively allocate tasks and responsibilities to our sales team members to ensure that our store is running smoothly and efficiently.
  • Hire and Train Staff: Recruit, hire, and train new staff members to ensure that they have the necessary skills and knowledge to provide excellent customer service and meet the needs of our customers.
  • Authorize Returns: Process returns and exchanges in a fair and timely manner, ensuring that our customers are satisfied with their experience.
  • Sell Merchandise: Provide excellent customer service and sell merchandise to customers, ensuring that our sales targets are met.
  • Prepare Sales Reports: Analyze sales data and prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve Customer Issues: Effectively resolve customer complaints and issues in a timely and professional manner.
  • Organize Inventory: Maintain accurate inventory levels and ensure that our store is always well-stocked.
  • Supervise Staff: Supervise and coordinate the activities of our sales team members, providing guidance and support as needed.
Requirements:
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to less than 7 months
  • Work Language: English
  • Hours: 40 hours per week