Food Service Team Lead

2 weeks ago


Gander, Newfoundland and Labrador, Canada Tim Horton's Full time
Job Summary

We are seeking a skilled Food Service Supervisor to join our team at Tim Horton's. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our high standards of quality and customer service are met.

Key Responsibilities
  • Supervise and coordinate the activities of food service staff, including training and development
  • Establish and maintain efficient work schedules and procedures
  • Ensure that food and service meet quality control standards
  • Prepare and submit reports on sales, stock, and other key performance indicators
  • Address customer complaints and concerns in a professional and courteous manner
Requirements
  • Secondary (high) school graduation certificate
  • 3 years to less than 5 years of experience in a food service environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet tight deadlines
Work Environment

Our restaurant is a fast-paced environment with a focus on providing excellent customer service. As a Food Service Supervisor, you will be required to work in a noisy and wet/damp environment, with frequent exposure to hot temperatures.



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