Underwriting Technical Assistant, GCS, Bilingual

5 days ago


Toronto, Ontario, Canada Aviva Full time
About the Role

We are seeking a highly skilled and detail-oriented Underwriting Technical Assistant to join our GCS Operations team in Toronto. As a key member of our underwriting team, you will play a critical role in supporting the processing of commercial policies and underwriting transactions.

Key Responsibilities
  • Support underwriters in risk analysis of new business, complex renewal accounts, and MGA's, ensuring good risk and underwriting profitability.
  • Build strong relationships with GCS MGA/Broker partners and internal Aviva stakeholders, providing operational support and resolving issues.
  • Process transactional instructions, manage book of business documentation, and communicate with internal and external stakeholders.
  • Support management in executing automation tool applications, resolving errors, and providing data for quality assurance and audit functions.
  • Provide input for analysis reporting and process tracking, and perform additional tasks as required.
Requirements
  • Post-graduate degree with practical experience and an insurance background an asset.
  • Bilingualism: Knowledge of French and English required for communication with customers, partners, and Aviva teams.
  • Minimum 2 years commercial insurance experience in a progressive underwriting support role; bilingual skills considered an asset.
  • Actively pursuing CIP and/or CRM in good standing considered an asset.
  • Above-average MS Excel skills, strong attention to detail, and accuracy in an underwriting environment.
  • Hands-on RTM experience an asset.
  • Financial literacy and proficiency in commercial insurance binder and statement of values interpretation.
  • Confident problem solver with strong communication skills and ability to manage autonomy while being accountable to various teams.
  • Excellent technical aptitude with web and DOS-based systems and databases, and strong working knowledge of Microsoft Office Suite.
  • Excellent oral and written communication skills with the capability to communicate at all levels.
  • Superior organization and time-management skills with the ability to adapt in a dynamic environment.
What We Offer
  • Competitive rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • 4 weeks of vacation + the opportunity to buy an extra week.
  • Exceptional Career Development opportunities.
  • Support for professional development education.
  • Hybrid working model.


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