Underwriting Technical Assistant, GCS, Bilingual
1 week ago
**About the Role**
Aviva is seeking a highly skilled and detail-oriented Underwriting Technical Assistant to join our GCS Operations team in Toronto. As a key member of our underwriting team, you will play a critical role in supporting the processing of commercial policies and underwriting transactions.
**Key Responsibilities**
- Support underwriters in risk analysis of new business, complex renewal accounts, and MGA's, ensuring good risk and underwriting profitability.
- Build strong relationships with GCS MGA/Broker partners and internal Aviva stakeholders as the first point of contact for operational support issues.
- Process transactional instructions received from underwriting, including the management of book of business documentation relevant for UIR.
- Manage billing communication and internal/external Aviva stakeholder communication, supporting the underwriting/Broker relationship and Aviva.
- Support management in executing and error resolution of automation tool applications, including manual data manipulation.
- Provide data for quality assurance and audit functions.
- Provide input in support of analysis reporting and process tracking.
**Requirements**
- Post-graduate degree with practical experience and an insurance background an asset.
- Bilingualism: Knowledge of French and English is required to communicate with customers, partners, and other Aviva teams.
- Minimum 2 years of commercial insurance experience in a progressive underwriting support role; bilingual skills considered an asset.
- Actively pursuing CIP and/or CRM in good standing considered an asset.
- Above-average MS Excel skills, strong attention to detail, and accuracy while executing above-average time management skills in an underwriting environment.
- Hands-on RTM experience is an asset.
- Financial literacy, including proficiency in commercial insurance binder and statement of values interpretation, commensurate with experience in a commercial insurance support role.
- Excellent technical aptitude with web and DOS-based systems and databases is ideal; strong working knowledge of Microsoft Office Suite is a must.
- Excellent oral and written communication skills with the capability to communicate at all levels (with internal and external partners).
- Superior organization and time-management skills with the ability to adapt in a dynamic, priority-changing environment.
**What We Offer**
- Competitive rewards package, including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
- Our vacation package starts at 4 weeks, plus the opportunity to buy an extra week.
- Exceptional career development opportunities.
- We'll support your professional development education.
- Hybrid working model.
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