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Underwriting Technical Assistant, GCS, Bilingual

2 months ago

Toronto, Ontario, Canada Aviva Full time

About the Role

We are seeking a highly skilled and detail-oriented Underwriting Technical Assistant to join our GCS Operations team at Aviva. As a key member of our team, you will play a vital role in supporting our underwriting teams in processing commercial policies and transactions.

Key Responsibilities

  • Support underwriters in risk analysis of new business, complex renewal accounts, and MGA's, ensuring good risk and underwriting profitability.
  • Build strong relationships with GCS MGA/Broker partners and internal Aviva stakeholders as the first point of contact for operational support issues.
  • Process transactional instructions received from underwriting, including managing book of business documentation relevant for UIR.
  • Manage billing communication and internal/external Aviva stakeholder communication, supporting the underwriting/broker relationship and Aviva.
  • Support management in executing and error resolution of automation tool applications, including manual data manipulation.
  • Provide data for quality assurance and audit functions.
  • Provide input in support of analysis reporting and process tracking.

Requirements

  • Post-graduate degree with practical experience and an insurance background an asset.
  • Bilingualism: Knowledge of French and English is required to communicate with customers, partners, and other Aviva teams.
  • Minimum 2 years of commercial insurance experience in a progressive commercial property underwriting support role; bilingual skills considered an asset.
  • Actively pursuing CIP and/or CRM in good standing considered an asset.
  • Above-average MS Excel skills, strong attention to detail, and accuracy while executing above-average time management skills in an underwriting environment.
  • Hands-on RTM experience is an asset.
  • Financial literacy, including proficiency in commercial insurance binder and statement of values interpretation, commensurate with experience in a commercial insurance support role.
  • Confident problem solver with strong communication skills and ability to manage a healthy level of autonomy while being accountable to various teams.
  • Excellent technical aptitude with web and DOS-based systems and databases; strong working knowledge of Microsoft Office Suite.
  • Excellent oral and written communication skills with the capability to communicate at all levels.
  • Superior organization and time-management skills with the ability to adapt in a dynamic, priority-changing environment.

What We Offer

  • Competitive rewards package, including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • Our vacation package starts at 4 weeks, with the opportunity to buy an extra week.
  • Exceptional career development opportunities.
  • We'll support your professional development education.
  • Hybrid working model.