Member Service Representative

2 months ago


Kindersley, Canada Government of Saskatchewan Full time
Member Service Representative

We are seeking a highly motivated and detail-oriented individual to join our member service team in Kindersley. As a Member Service Representative, you will be responsible for providing exceptional customer service to our members, responding to inquiries, and performing various administrative tasks.

Key Responsibilities:
  • Respond to member inquiries via phone and email
  • Collect and process mail, including cheques and contributions
  • Enter and verify financial and personal data of plan members
  • Prepare correspondence and documents for members
  • Perform data entry and verify new membership forms
  • File and maintain member records
Requirements:

To be successful in this role, you will require a strong understanding of office procedures, computer applications, and arithmetic principles. You must also be able to work independently and as part of a team, with excellent communication and problem-solving skills.

We are committed to creating a diverse and inclusive workplace. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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