Assistant Store Manager

1 month ago

Richmond, British Columbia, Canada Carter's, Inc Full time
About Carter's, Inc.

Carter's, Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. We're a leader in the industry, providing quality products and lasting careers for our team members.

Job Summary

We're seeking an Assistant Store Manager to join our team. As a key member of our store leadership team, you'll be responsible for executing workforce management, welcoming customers, and fostering a positive, safe, and inclusive environment for employees and customers.

Key Responsibilities
  • Execute workforce management to ensure a genuine customer focus on the sales floor
  • Welcome customers with a warm greeting and provide assistance with our great product styles, features, and benefits
  • Foster a positive, safe, and inclusive environment for employees and customers
  • Consistently model service standards and omnichannel experience while coaching others to success
  • Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team
  • Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team
  • Recognize exceptional performance and redirect employees when needed
  • Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
  • Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
  • Build customer loyalty through Company-sponsored programs
  • Reduce loss through a consistent level of customer service, education, and operational controls
Requirements
  • A positive and solutions-oriented mindset
  • Effective and professional verbal and written communication skills
  • Demonstrated leadership, supervisory, and customer engagement skills
  • Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
  • Minimum of 1 year of retail or related management experience
  • A high school diploma
What We Offer
  • Schedules that fit your life
  • Benefits and perks, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more
  • Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more
  • The opportunity to build skills and grow as an individual
About Carter's

Carter's is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us.

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