Vehicle Rental Coordinator
1 day ago
Foss National Leasing Ltd., a leading fleet management company in Canada, seeks a highly skilled Rental Fleet Associate to join their team. With a focus on delivering exceptional customer service, this role is ideal for individuals who thrive in fast-paced environments and are passionate about vehicle rentals.
**Job Summary**
As a Rental Fleet Associate, you will be responsible for preparing vehicles for rental, ensuring a smooth delivery and return process, and maintaining a high level of customer satisfaction. You will also collaborate with vendors to address recalls and regular service requirements, and represent the company positively at all times.
**Responsibilities**
* Prepare rental vehicles for the next day by parking, cleaning, fueling, and clearing any debris or snow*
* Assist customers with key access and ensure a seamless delivery and return process through effective use of the booking system and inspections*
* Provide exceptional customer service, answering questions and addressing concerns in a timely and professional manner*
* Collaborate with vendors to address recalls and regular service requirements*
* Represent the company positively and strive for continuous improvement*
**Qualifications and Requirements**
* High school diploma or equivalent*
* Excellent customer service skills*
* Technologically advanced with ability to learn new systems*
* Ability to work independently and as part of a team*
* Clean driver's abstract*
* 1 year of experience in customer service*
* Ability to work flexible hours*
**Preferred Skills**
* Knowledge of vehicles or willingness to learn*
* Flexible working environment*
**What You Can Expect**
* Competitive compensation package*
* Comprehensive benefits plan*
* Opportunity to grow and develop your career in a family-owned, nimble, and customer-centric work environment*
* A fun and positive teamwork environment*
In our beginning stages, we will teach you our system, making it easy for you when you're most nervous. As you become more successful, you'll put your own spin on things, launching your career to new heights. The estimated salary for this role is $45,000 - $60,000 per year, based on location and experience.
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