Sales Development Representative

1 week ago

Ottawa, Ontario, Canada Kuehne+Nagel Full time

About the Role

The Sea Logistics Sales Representative will be responsible for developing business and sales within a named area or sub-region, with a focus on the sea logistics product. This role will involve selling other Kuehne+Nagel products and services, including airfreight, road freight, contract logistics, customs, and insurance.

Key Responsibilities

  • Maximize sales growth through the development of new lane segments, product marketing, and customer support strategies.
  • Develop a clear strategy to cultivate existing customer relationships for cross-selling opportunities.
  • Generate and close new business opportunities and develop a strategy for account qualifications.
  • Ensure revenue growth, meet or exceed company sales goals and targets.
  • Develop and manage assigned customers.
  • Create and manage a sales plan and execute that plan to success.
  • Demonstrate expertise on the Sea Logistics product/service offerings and manage the sales of these offerings in a disciplined and direct manner.
  • Develop the skills and experience to sell Airfreight, Road Freight Customs brokerage, contract logistics, and insurance services.
  • Interact with clients, schedule meetings, make presentations, and negotiate rate quotations with comfort and ease.
  • Ensure all customer activities are recorded in the company CRM system and develop customer intelligence.
  • Service all orders, quotes, follow-ups, and customer communication.
  • Produce a sales activity report for management on a weekly basis summarizing activities and new revenue opportunities based on the CRM system.
  • Participate in a defined sales meeting.
  • Support Sea Logistics Product Management through competitive analysis, initiating improvements to the service offering, taking an active role in improving Sea Logistics marketing materials.

About You

  • Requires a minimum of 5 years field sales experience, with some previous operational experience an asset.
  • Solid PC operational knowledge along with Microsoft Office applications experience.
  • Knowledge of sea logistics services, including FCL, LCL, special equipment, consolidations, trans-loading, and drayage services.
  • High School Diploma.
  • Preferred if candidate possesses an undergraduate degree or college certificate.
  • Proactive and customer-focused, prior Sales and/or Customer Service experience an asset.
  • Strong oral and written communication skills.
  • Effective presentation and customer relations skills, with excellent listening skills.
  • Outstanding organizational skills.
  • Good analytical skills with attention to detail.
  • Goal-oriented, self-disciplined, and self-motivated to produce results.
  • Ability to work well in a fast-paced environment.
  • Excellent problem-solving skills.

About Kuehne+Nagel

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs, and a highly dynamic global work environment. Kuehne+Nagel's general working model is a hybrid model depending on the job location, function, etc. The working schedule specific details will be discussed in your job interview. Kuehne+Nagel reserves the right to change or adjust the working model policy.

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