International Business Development Specialist

3 days ago


Ottawa, Ontario, Canada Export Development Canada Full time
Company Overview

Export Development Canada (EDC) is a financial Crown corporation dedicated to helping Canadian businesses succeed in the global market. Our mission is to help Canadian companies overcome obstacles and grow their business through access to international markets, risk management solutions, and working capital financing.

Job Description

The Small Business National Accounts Team at EDC is seeking an experienced Commercial Account Manager to join our team. As an Account Manager, you will be responsible for managing a large portfolio of small business clients, providing them with export finance solutions and services that support their growth objectives. You will work closely with our clients to understand their needs, identify opportunities for cross-selling, and develop strategies to drive business growth.

In this role, you will be the primary point of contact for our clients, providing exceptional customer service, negotiation skills, and problem-solving abilities. You will also collaborate with internal stakeholders, including risk teams and product specialists, to ensure seamless delivery of our services.

Key Responsibilities
  1. Manage a large portfolio of small business clients, ensuring their demands are met and identifying opportunities for cross-selling EDC's suite of risk management and working capital solutions.
  2. Qualify inbound inquiries from small businesses and/or financial partners to identify new business development opportunities, assess export financing and risk management needs, and match solutions to these needs.
  3. Serve as the knowledge base and problem solver for prospects/clients, handling negotiations and managing interactions in a positive and professional manner to ensure mutual satisfaction and benefit for client/partner and EDC.
  4. Build, monitor, and advance individual sales pipeline while striving to achieve individual KPIs and supporting team targets.
  5. Plan and use time effectively, prioritizing competing draws on individual capacity from a large portfolio of customers.
Required Skills and Qualifications
  • Bachelor's degree in Business Administration, Finance, Commerce, or other relevant discipline.
  • Minimum 2 years experience in business development, commercial lending, international business, financial services, or trade credit insurance.
  • Knowledge of best practices in strategic sales and/or account management.
  • Bilingualism (Proficient French & English).


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