International Trade Account Manager for Canadian Small Businesses

5 days ago

Ottawa, Ontario, Canada Export Development Canada Full time

Job Description:

The Small Business National Accounts Team at Export Development Canada is seeking a highly motivated and organized Account Manager to join their team in Quebec or Montreal. As an International Trade Account Manager, you will be responsible for managing a large portfolio of Canadian customers and prospects in the small business segment.

You will qualify potential EDC clients, cross-sell opportunities for current customers, and coordinate EDC resources to provide predictable product solutions and service delivery to the customer. Your key responsibilities will include:

  • Managing a Large Portfolio: Ensure demands are met and identify cross-selling opportunities for EDC's suite of risk management and working capital solutions to support export growth.
  • Qualifying Inbound Inquiries: Qualify inbound inquiries from small businesses and/or financial partners to identify new potential business development opportunities, assessing export financing, risk management needs or other needs and matching solutions to these needs.
  • Serving as a Knowledge Base: Serve as the knowledge base and problem solver for the prospect/client, handling negotiation and managing interactions in a positive and professional manner ensuring mutual satisfaction and benefit for client/partner and EDC.
  • Building Sales Pipelines: Build, monitor and advance individual sales pipeline while striving to achieve individual KPIs and supporting team targets.
  • Prioritizing Competing Demands: Plan and use time effectively, while prioritizing competing draws on individual capacity from a large portfolio of customers.
  • Collaborating with Partners: Collaborate closely with external partners and internal risk teams on transactions, being involved in transaction facilitation, and embodying a team player attitude.

Required Skills and Qualifications:

To succeed in this role, you will need:

  • Bachelor's Degree: An undergraduate degree in Business Administration, Finance, Commerce or other relevant discipline.
  • Business Development Experience: Minimum of 2 years experience in business development, commercial lending, international business, financial services, or trade credit insurance.
  • Strategic Sales Knowledge: Knowledge of best practices in strategic sales and/or account management.
  • Bilingualism: Bilingualism (Proficient French & English).

Benefits:

This role offers a competitive salary range from $72,840 - $97,121, plus a performance-based incentive. EDC is committed to employment equity and achieving a diverse workforce, actively encouraging applications from women, Aboriginal people, persons with disabilities, and members of the 2SLGBTQI+ community. If selected for an interview, please advise us if you require special accommodation.

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