Compassionate Veterinary Receptionist Wanted

4 days ago


Toronto, Ontario, Canada VCA Canada Full time

Veterinary Receptionist, Client Care Role Overview:


Rosedale Animal Hospital is seeking a compassionate and organized individual to fill our full-time Veterinary Receptionist, Client Care Coordinator position.



Key Responsibilities:

  • Provide exceptional customer service, ensuring pets and pet owners feel welcomed and appreciated
  • Answer multiline phone system calls, track and book appointments effectively
  • Schedule appointments, admit and discharge pet patients
  • Invoice, bill, create estimates and process payments
  • Take initiative, work independently, and maintain cleanliness of reception area, pet holding areas, and common spaces
  • Develop knowledge of veterinary services, medical office procedures, and assist Veterinary staff with tasks and treatments
  • Show empathy and love for all companion animals


What We Offer:

As a VCA Canada employee, you will make a significant difference in the lives of pets and their families. With an extensive network of hospitals across Canada, each location provides a diverse experience, local community feel, and caring culture of wellness and appreciation.



  • Competitive wages and benefits package
  • Annual uniform allowance
  • Exceptional career development opportunities
  • Extensive online access to journals and textbooks
  • Employee Assistance Program supporting your health and wellbeing
  • Referral Bonus Rewards
  • Generous personal pet care discounts
  • Shopping discounts and wellness apps


Estimated Salary Range:

The estimated salary range for this position is between $50,000 to $70,000 per year, based on industry standards and location factors.



About VCA Canada:


VCA Canada is a leading provider of veterinary care, committed to delivering exceptional patient care, quality service, and support to our employees and clients.



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