Veterinary Receptionist

4 weeks ago


Toronto, Ontario, Canada VCA Canada Full time
Veterinary Receptionist, Animal Care Attendant

Secord Animal Hospital is seeking a highly organized and empathetic Veterinary Receptionist, Animal Care Attendant to join our team.

This is an exceptional opportunity for an individual who is passionate about providing exceptional customer service and creating a welcoming environment for clients and their pets.

  • Excellent communication and interpersonal skills to interact with clients, veterinarians, and other hospital staff.
  • Ability to remain calm and adaptable in stressful situations.
  • Willingness to learn and assist with various tasks and treatments.
  • Ability to answer a multiline phone system and track and book appointments effectively.
  • Scheduling appointments, admitting and discharging pet patients.
  • Invoicing and billing, creating estimates and processing payments.
  • Providing compassionate care duties including feeding and walking patients.
  • General cleanliness maintenance in reception, pet holding areas, and common spaces.
  • A Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset.
  • A love for all companion animals.
What VCA Canada Offers

As a Veterinary Receptionist, Animal Care Attendant with VCA Canada, you will have the opportunity to make a difference in the lives of pets and their families.

  • Competitive wages and benefits.
  • Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process).
  • Annual uniform allowance.
  • Exceptional career development: there is room to grow here.
  • Referral Bonus Rewards.
  • Opportunities to give back in your community through VCA charities.
  • Generous personal pet care discounts.
  • And extra perks like shopping discounts and cool wellness apps.


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