Pension Support Specialist

6 days ago

Burlington, Ontario, Canada People Corporation Full time
Pension Support Administrator Role

We are seeking a detail-oriented and organized Pension Support Administrator to join our team at People Corporation. As a Pension Support Administrator, you will provide administrative support and be the primary point of contact for pension client member inquiries, particularly those related to terminating or retiring.

Key Responsibilities:
  • Collaborate with the pension consultant and key administrative member to support pension plans, assisting plan administrators with day-to-day administration concerns and questions.
  • Gather relevant data from various sources and input it into Excel spreadsheets.
  • Analyze and process data using data analytics tools, such as Excel.
  • Review and validate report outputs for accuracy, completeness, and relevance.
  • Address any discrepancies or anomalies in report outputs.
  • Oversee pension member information sessions and one-on-one sessions.
  • Handle incoming phone calls and correspondence related to pension client member inquiries.
  • Administer or transact pension member account cash-outs and other related administration tasks that do not require licensing.
  • Correspond with pension members.
Requirements:
  • Strong administrative skills and attention to detail.
  • Exceptional organizational skills and ability to work independently.
  • Experience in the pension/retirement industry is considered an asset.
  • Demonstrated working knowledge of pension plan structures, governance, and legislation is considered an asset.
  • Proficiency in Microsoft Excel, Word, and PowerPoint.
  • Ability to work well with a team and independently.
  • Outstanding listening and communication skills, including excellent written skills.
  • Strong interpersonal and professional skills when dealing with clients and office staff.
What We Offer:
  • Opportunities for professional growth and development.
  • Extended health care and dental benefits.
  • A retirement savings plan with company contributions.
  • A suite of Health & Wellness offerings.
  • Mental Health programs and support for you and your family.
  • Assistance for the completion of industry designations.
  • Competitive compensation.

We are committed to creating an inclusive and accessible work environment where all employees and clients feel valued, respected, and supported. If you require an accommodation or an alternative format of any posting, please reach out to us.

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